📦 I've bought the package, where is the gold?
Gold packages can be purchased from our in-game store for a fee. In some cases, the packages may not be immediately transferred to the players account as a result of an error. In this case, you can contact us via email to our support address ([email protected]).
When this happens, in order for us to transfer your package to your account quicker, you must send the following information to us.
1- You must provide the username or ID of the account where you've made the purchase.
2- If the purchase was made on the Android device, you should send a screenshot of the receipt sent by google to your e-mail address and starting with the GPA code. If you have not received this receipt, you can provide information about the date, time and package information you purchased along with a screenshot of your purchase history on google play.
3- If the purchase was made on the computer version, you should send the name and surname of the person who made the purchase.
After receiving your e-mail, your package will be transferred to your account within the next 24 hours.
When this happens, in order for us to transfer your package to your account quicker, you must send the following information to us.
1- You must provide the username or ID of the account where you've made the purchase.
2- If the purchase was made on the Android device, you should send a screenshot of the receipt sent by google to your e-mail address and starting with the GPA code. If you have not received this receipt, you can provide information about the date, time and package information you purchased along with a screenshot of your purchase history on google play.
3- If the purchase was made on the computer version, you should send the name and surname of the person who made the purchase.
After receiving your e-mail, your package will be transferred to your account within the next 24 hours.